Legal
Privacy.
What this website collects, why, and what you can ask us to do about it — in plain language.
Last updated September 2026
01
What this covers
This policy covers t-nex.in — the T-NEX company website. It does not cover our products, which handle far more sensitive information and carry their own policies. If you are a patient or provider using healint, the policy that applies to you is published at thehealint.com.
02
What we collect
Only what you send us. There is no account system on this site and no advertising or tracking network embedded in it.
- What you type into the contact form: your name, email, and optionally a mobile number and organisation, along with the topic and message.
- Basic technical information our host records to serve and secure the site — request time, approximate region, browser and referring page.
- Your theme preference, stored in your own browser. It never reaches us.
03
Why we use it
- To read your message and reply to it.
- To keep a record of who has contacted us and about what, so a conversation is not restarted from zero.
- To keep the site available and secure.
We do not sell what you send us, share it with advertisers, or add you to a mailing list you did not ask for.
04
Where it is stored
Contact submissions are stored in a managed MongoDB database, encrypted in transit and at rest, with access restricted to the people at T-NEX who answer enquiries.
The site is hosted on Vercel. Our host processes requests on our instructions and does not use the content for its own purposes.
05
How long we keep it
We keep enquiries for as long as the conversation may reasonably continue, and review them periodically. If you ask us to delete your message, we will — subject to anything we are legally required to retain.
06
Your control
- Ask for a copy of what you have sent us.
- Ask us to correct something.
- Ask us to delete your message and contact details.
Write to us and we will verify who you are before acting on the request.
07
Changes
If we change how we handle what you send us in a way that materially affects you, we will say so here rather than quietly editing the page.
08
Contacting us
T-NEX Private Limited, Bengaluru, India. Use the contact form for any question about this policy or a request about your data.
Entity registration details and the grievance officer contact required under Indian law will be published here before the company website leaves preview.